Returns
Customers have 15 calendar days to return an item from the date item was delivered. To be considered eligible for a return, your item (individual parts only, excludes parts kits) must not be used, modified, and should be in the same condition that you received it.
A proof of purchase such as a receipt, order number, email or other communication is also required and should be included with your returned item. It is recommended but not required that you email us to contactus@rileydefense.com with photographic or video evidence of the item prior to returning.
Shipping
You will be responsible for your own shipping costs for returning the item. Original shipping costs are nonrefundable and will be deducted from your refund. You should send your returned item to the following address:
Riley Defense Inc
25 18th ST NW
Hickory, NC 28601
Refunds
Upon receipt of your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, a refund to your debit or credit card will be applied and it may take up to 5 days to see the refund in your account.