At Riley Defense, producing a high quality rifle with excellent customer service is our top priority. We stand by our products. If you’re the original purchaser/owner and your rifle is not operating properly as it should, then simply fill out the Return Merchandise Authorization (RMA) form and you will receive a call or an email within the same day, except on weekends. We want to make sure that you, our valued customer, are completely satisfied with your rifle and become a lifetime customer.
Please note that our limited warranty is valid for 2 years from purchase date and covers only the original purchaser and assumes the product is properly cared for, maintained and operated. The warranty will be considered void if:
Firearm is modified or tampered with from its original design Replacing factory parts with non-approved parts Use of improper magazine or ammunition Adjustments, repairs or modifications not consistent with original design and assembly Misuse or improper use such as the use of a bump stock Normal wear and tear and cosmetic defects.
We appreciate your business and please feel free to call us or write-in a feedback on our website. We want to hear from you.
WARRANTY REGISTRATION FORM
RMA SUBMISSION FORM
MAINTENANCE & REPAIR
At Riley Defense, your complete satisfaction with our products is our top priority. We want to make sure that your experience of owning one of our rifles is hassle-free and thoroughly enjoyable. We understand that sometimes problems or dissatisfaction might arise even with the best intentions. However, we want you to give us a chance to do everything in our means to make it right.
Always handle your rifle with care and keep it well maintained and cleaned especially after use. The longevity of a product varies with the level of care and operations as recommended by the manufacturer.
For returns, please fill out the RMA form. Returned brand-new merchandise due to a manufacturing defect will be repaired or replaced.
Please note rifles that have been sold by the original purchaser to a different buyer are not covered under the warranty.